Beta Tester Instructions

Greetings, Beta Tester! If you're reading this, you've been selected for an elite mission: the testing of a revolutionary new virtual queuing system. No technical background is necessary to do this testing. Thank you for your help!
  1. If you don't know anything about Accelowait (or even if you do), explore our website.
    • Please spend a couple minutes to take the anonymous survey on the web site before you try the Accelowait app; see the "Survey" tab above.
  2. Download the latest version of the Accelowait app.
    • If you have an Android™ phone, follow this link on your device to download the latest beta version of Accelowait for Android: http://tiny.cc/accelowait-android-beta.
    • If you have an iPhone®, please let us know and we will add your e-mail address to the list of beta testers. Shortly thereafter, you'll get an e-mail from Apple containing instructions on how to get the latest beta version of Accelowait for iPhone.
  3. Test the app. Please read the following explanation of the scenario you'll be testing, and the feedback we're looking for, before starting.
    • When you start the app and see the welcome screen, select the venue "Wait World". (If you select any other venue, you'll need to enter a valid ticket code for it, which almost certainly you do not have.) Here is the scenario. Wait World is a fictional amusement park with several attractions that have Accelowait virtual queues. Joining you in the park are lots of simulated guests, all of whom are performing the full range of actions available to you as an Accelowait user. After you explore Accelowait for a little while, perhaps glancing at the help screens if you are uncomfortable just tapping buttons, we encourage you to add at least one member to your "group". You might join a fellow tester in a group if you can collaborate with someone else who got this invitation, or add one of the simulated guests (some of whom have four-digit ticket codes from 1000 through 1199). Note that these simulated guests randomly perform actions independently of everyone else in the park. So, you might notice that your group’s Buddies spontaneously change state, e.g., from being “eligible" to “free” when a Buddy is met at an attraction. In fact, this can happen even if you have no simulated guests in your group because the simulator also simulates real people such as yourself meeting eligible Buddies; after all, you are not actually in the park to meet your Buddies! If a simulated guest in your group switches to another group, you might even notice a Buddy disappearing from your group altogether. As a challenge, if something surprising like this occurs, can you explain to yourself what must have happened?
    • Beyond the survey below, most of the feedback we seek involves app crashes and other apparent bugs. We don't expect you to encounter a bug, but if you do please send email telling us what time and day it occurred, what you were doing at the time, and what symptoms you observed. If your device includes a "reporting" feature for app problems, please do press the button to report because it provides us with valuable debugging information. You are also, of course, invited to send us more detailed feedback on the user experience and the overall design of the app, and give us any other advice, via e-mail to info@accelowait.com. We'll answer any questions as promptly as possible.
  4. Take our anonymous post-testing survey at: http://tiny.cc/accelowait-tester-survey.